About us: Our culture and values

Operational Excellence

We are clear that our Vision can only be achieved by our staff, who are our most valuable asset, working together. Values help to bind a group together, giving all a shared sense of purpose. Both our staff and patients have been involved in developing our refreshed values. We believe that Putting People First is the right thing to do; we will achieve this through our CARES values.

Communication -
We recognise the importance of listening and communicating clearly.
Attitude -
We strive to understand others’ needs, responding with care, compassion and professionalism.
Responsibility -
We take responsibility for consistently delivering excellence and being open in all that we do.
Equity -
We recognise people are different and value everyone equally.
Safety -
We view patient, staff and visitor safety as a priority.

As part of this, the Trust is committed to supporting those who wish to raise concerns about safety and quality.