Children and Young People with Diabetes (CYPD) Team

Welcome to the Children & Young People with Diabetes (CYPD) service at The Hillingdon Hospital NHS Foundation Trust. We are a team made up of doctors, nurses, a psychologist and dietitians.  Together, we will offer you the support, education and guidance that you need to be confident in caring for your, or your child’s, diabetes.

We aim “to develop and deliver a high quality and responsive diabetes service that optimises health and well-being for children, young people and their families”.

We will work closely with you from the moment of diagnosis onwards and will be there to give advice whatever the time of day. We currently care for approximately 200 children and young people living with diabetes, up to the age of 19 years old. One third of our patients use an insulin pump to manage their diabetes and we offer a choice of pumps.

We work closely with your child’s school to ensure the school receives all the education and support they require to support you or your child in school.

We run regular social events and support groups. Information about these can be found on our newsletters, Facebook page or directly from our team. We are always keen to hear your feedback and improve our service, so if there is anything you think we can do better, please let us know.

How to contact us

The CYPD team are always available to offer advice. There are several ways you can contact the team, either by email or by telephone.

Non-urgent queries:

For all non-urgent queries, please contact the team by email. the email address is , which is checked during working hours

Urgent queries

Please call the 24-hour helpline on 07879 418645. Out-of-hours calls will be redirected to the staff member on call. If you reach an answering machine, please make sure you leave a name and contact number and we will call you back.

DO NOT TEXT URGENT QUERIES. If you do not receive a call back within 30 minutes, telephone Children's Services directly on 01895 279529. The nurse in charge will ring the staff member on call on their direct mobile number. Please do not call with non-urgent queries after 5pm or on weekends.

Find us on Facebook

The Hillingdon Hospital CYPD Team - @cypdt Hillingdon
Children and Young People with Diabetes Parents' Group - closed group: ask to join.

Information about our service

Your child will be under the Children and Young People with Diabetes (CYPD) service at Hillingdon Hospital until they are 19 years old. Between 16-19 years old, they will be seen in our transition clinic.

You will be offered four outpatient appointments every year, which you are expected to attend. These are held on Friday afternoons at Hillingdon Hospital. If you need to change an appointment, please email us rather than calling the outpatients' appointment line.

Extra appointments can be offered as needed. We do offer different appointment types, such as group clinic, annual review clinic or school clinic. We will explain in more detail these appointment types later. We also run an education workshop which we encourage all newly diagnosed families to attend.

Transition service

All young people with a chronic medical condition such as diabetes will eventually need to be transferred to adult healthcare services. This process is known as 'transition'. This is a co-ordinated process that involves the CYPD and adult diabetes teams as well as you and your child.

At Hillingdon there are several procedures that occur to make transition as smooth as possible:
  • From 13 years old we will invite young people to be seen alone for some part of their appointment. This will help to build their confidence in talking to healthcare professionals.
  • From 16 years old, we will see young people in the Transition Clinic in Diabeticare. The Paediatric Team will take you to Diabeticare and show you around before your first appointment.
  • From 19 years old you will be seen by the adult team in Diabeticare, in the Young Adults Clinic.
Transition Clinic appointments are held in the afternoon on the first and second Tuesday of the month, in Diabeticare.

Team achievements and publications

QiC Diabetes Winner 2019: Diabetes Education Programmes – Children, Young People and Emerging Adults
Turning MDT Clinic into a Group Experience for 9-11 Year Olds

Winner, Diabetes 1 Challenge: Engaging Children and Young People with T1D using school MDT clinics
NHS Innovation Challenge Prizes 2014/2015

Winner, April 2015, Chief Executives Award
The Hillingdon Hospital Staff Awards 2015

Highly Commended, April 2015, Quality and Innovation Award
The Hillingdon Hospitals NHS Founation Trust Staff Awards 2015

Highly Commended, October 2014, Best improved programme for children and young people
Quality in Care programme - Diabetes 2014


Meet the team - and more information


Wendy Ward:This is the children’s day care ward. It is open from 7:30am-6pm, Monday to Friday. Wendy ward is home to the children’s blood test service and is also where your diabetes specialist nurse or doctor will see you for extra appointments

Tinkerbell Outpatients:This is open 8:30am – 5.30pm Monday to Friday. A dedicated diabetes clinic is held here every Friday. All the team attend this clinic. You will be offered an appointment in this clinic 4 times a year. If you need to change an appointment please let the team know but also contact Tinkerbell on 01895 279990.

Diabeticare: This is the adult diabetes day care unit and is open Monday - Friday. When you are between 16-19 years old, you will begin to be seen by the team in a special “transition clinic” in Diabeticare. The transition diabetes clinic is held here on a Tuesday. In this clinic you will be introduced to members of the adult diabetes team.

School Clinics: The team currently offer clinics based at school in three secondary schools in Hillingdon. A doctor, PDSN and dietitian run the clinic from within the school which reduces time away from school and allows for education of school nurses/welfare staff.


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