Children and Young People with Diabetes (CYPD) Team

The Children & Young People with Diabetes (CYPD) team is made up of doctors, nurses, a psychologist and dietitians. Together, we will offer you the support, education and guidance that you need to be confident in caring for your, or your child’s, diabetes.

We aim “to develop and deliver a high quality and responsive diabetes service that optimises health and well-being for children, young people and their families”.

We will work closely with you from the moment of diagnosis onwards and will be there to give advice whatever the time of day. We currently care for approximately 200 children and young people living with diabetes, up to the age of 19 years old. One third of our patients use an insulin pump to manage their diabetes and we offer a choice of pumps.

We work closely with your child’s school to ensure the school receives all the education and support they require to support you or your child in school.

We run regular social events and support groups. Information about these can be found on our newsletters, Facebook page or directly from our team. We are always keen to hear your feedback and improve our service, so if there is anything you think we can do better, please let us know.

How to contact us

The CYPD team are always available to offer advice. There are several ways you can contact the team, either by email or by telephone.

Non-urgent queries

For all non-urgent queries, please contact the team by email. the email address is, which is checked during working hours

Urgent queries

Please call the 24-hour helpline on 07879 418645. Out-of-hours calls will be redirected to the staff member on call. If you reach an answering machine, please make sure you leave a name and contact number and we will call you back.

DO NOT TEXT URGENT QUERIES. If you do not receive a call back within 30 minutes, telephone Children's Services directly on 01895 279529. The nurse in charge will ring the staff member on call on their direct mobile number. Please do not call with non-urgent queries after 5pm or on weekends.

Find us on Facebook

The Hillingdon Hospital CYPD Team - @cypdt Hillingdon
Children and Young People with Diabetes Parents' Group - closed group: ask to join.

Information about our service

Your child will be under the Children and Young People with Diabetes (CYPD) service at Hillingdon Hospital until they are 19 years old. Between 16-19 years old, they will be seen in our transition clinic.

You will be offered four outpatient appointments every year, which you are expected to attend. These are held on Friday afternoons at Hillingdon Hospital. If you need to change an appointment, please email us rather than calling the outpatients' appointment line.

Extra appointments can be offered as needed. We do offer different appointment types, such as group clinic, annual review clinic or school clinic. We will explain in more detail these appointment types later. We also run an education workshop which we encourage all newly diagnosed families to attend.

Transition service

All young people with a chronic medical condition such as diabetes will eventually need to be transferred to adult healthcare services. This process is known as 'transition'. This is a co-ordinated process that involves the CYPD and adult diabetes teams as well as you and your child.

At Hillingdon there are several procedures that occur to make transition as smooth as possible:

  • From 13 years old we will invite young people to be seen alone for some part of their appointment. This will help to build their confidence in talking to healthcare professionals.
  • From 16 years old, we will see young people in the Transition Clinic in Diabeticare. The Paediatric Team will take you to Diabeticare and show you around before your first appointment.
  • From 19 years old you will be seen by the adult team in Diabeticare, in the Young Adults Clinic.

Transition Clinic appointments are held in the afternoon on the first and second Tuesday of the month, in Diabeticare.


  1. Facebook page: Search for The Hillingdon Hospital CYPD Team

We will use this page to spread the word about the latest developments in diabetes, forthcoming events and team news. We are not able to offer medical advice via this page so please contact us by the usual routes (email or phone).

  1. Diabetes UK:

Diabetes UK is the leading charity that cares for, connects with and campaigns on behalf of every person affected by or at risk of diabetes. They provide information, help and peer support, so people with diabetes can manage their condition effectively. They are one of the largest funders of diabetes research in the UK. Link:

  1. JDRF -

JDRF are committed to eradicating type 1 diabetes and its effects for everyone in the UK with type 1, and at risk of developing it.  To work towards a day when there is no more type 1 they:

  • fund world-class research approved and administered by our international research programme to cure, treat and prevent type 1 diabetes
  • make sure research moves forward and treatments are delivered as fast as possible
  • give support and a voice to people with type 1 and their families