Attending your appointment

If you have been asked to attend our Outpatients Department, you will be seen on the day, without staying over night in hospital.

Where is your appointment?

Your appointment may be virtual (over a computer or smartphone), or at either of our hospitals (Hillingdon Hospital or Mount Vernon Hospital). Please check your appointment letter to see where and how you are expected to attend your appointment.

Our hospitals

Video consultations with DrDoctor

DrDoctor website graphic DrDoctor is a secure NHS video call service for patients with pre-arranged appointment times only.

You can use DrDoctor on a computer or from a smartphone to access your virtual appointment.

Attending one of our hospitals for an appointment

The appointment letter advises you if your appointment is at Hillingdon Hospital or Mount Vernon Hospital or one of the community locations, along with the appointment date and time, and the clinician’s name or clinic name, you are with.

What to bring to your appointment

  • Your appointment letter or the text message you received
  • Any medications you are taking
  • Any sample previously requested
  • Money for a prescription (or your exemption certificate)
  • List of any specific questions you would like to ask

Do not come into hospital if you have any of the following symptoms:

  • a high temperature
  • a new continuous cough
  • loss of smell or taste

If you are experiencing any of these symptoms follow the national Covid-19 guidance. Please contact us if you are unable to attend so that your appointment can be rescheduled.