Primary care services and neighbourhood-based care

To ensure more equitable and accessible healthcare for the 319,000 residents of Hillingdon, there is a compelling case for elevating the role of primary care services and neighbourhood-based models of care. At Hillingdon Hospitals, we are currently reviewing the efficiency and equity of all our services through the lens of the health inequities present in our borough and also working with North West London ICB on ensuring our residents are aware on what is available on their doorstep. Our focus remains clear: to ensure those who are most unwell receive the care they need first.

Aligned with the three key shifts of the NHS 10 year plan—boosting out-of-hospital care, reinforcing personalised care, and reducing health inequalities—this transformation would reposition primary care as the cornerstone of a more integrated, preventative, and community-focused system. By strengthening neighbourhood hubs, services can be delivered closer to where people live, making care more responsive to local needs and reducing reliance on hospital-based interventions.

This approach not only improves access and continuity but also addresses longstanding disparities in health outcomes across the borough’s diverse communities, ultimately creating a more sustainable and person-centred model of care.

If you would like more information on what we are proposing, please email us on thh-tr.communications@nhs.net