Smiling staff

Advice and support

We make every effort to ensure our patients receive the highest standard of care. This includes supporting patients, carers and relatives of patients to the best of our abilities, providing advice and help through a dedicated department called the Patient Advice and Liaison Service (PALS).

Support for patient and visitors:

Give feedback on care

You can feedback about care in our hospitals by contacting our PALS: Patient Advice and Liaison Service. You can also feedback directly to the Care Quality Commission (CQC).

  • an experience of care - it can be good or bad
  • a concern about a service you work for

This is different from making a formal complaint. To make a formal complaint please contact us through this link.

Call 999 if there's an immediate risk of harm or abuse

Feedback to the CQC