Patient Line

Patient Line is a bedside system for patients providing TV, telephone and radio. It gives the patient the opportunity to keep in touch with loved ones, to enjoy watching favourite television programmes and to listen to any choice of radio station.

Calls

From bedside to UK landline

10p/minute

From UK landline to bedside

39p/minute (off-peak), 49p/minute (peak)

Please note call charges to or from international destinations, mobiles and other networks may vary.

The television has 16 channels. All patients can enjoy one hour free each day, and television is free for all children aged 16 and under, otherwise the national pricing is £3.50 a day (concessions available to patients aged 60 and over and for long stay patients).

All radio stations are free at all times. Both Hillingdon Hospital and Mount Vernon have their own (independent) radio stations, Radio Hillingdon and Radio Mount Vernon.

If you have a friend or a loved one in hospital, you can purchase a Patientline card as a gift by telephoning Patientline on 0800 959 3100.