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Keeping well and keeping warm in the winter months can be a struggle for all of us as temperatures plummet.

With the nights drawing in early as well, these challenges can put a real strain on our every day lives so in light of this, we have put together some useful information about the services you can access to ensure you seek the right support from the right people.

NHS 111 

If you're unsure, or have a non-life-threatening medical need, visit 111.nhs.uk or call 111 who can also direct you to your local mental health crisis line if your concerns are related to mental health.

NHS 111 is here to make it easier and quicker for patients to get the right advice or treatment they need, be that for their physical or mental health.

• 24 hours a day, 7 days a week.
• To get help from NHS 111, you can:
• Go online to 111.nhs.uk (for assessment of people aged 5 and over only).
• Call 111 for free from a landline or mobile phone.

Please only attend A&E if you have a physical health emergency. 

Vaccines

People are strongly encouraged to have both the flu and Covid-19 vaccines to help to protect themselves, family, friends and the wider community.

To book both your Covid-19 and flu vaccination:

• Access the online booking system
• Use the NHS app
• If you can’t get online, call 119.

To get vaccinated without an appointment:

• Find a North West London drop-in centre for COVID-19 vaccinations 
• For flu,  find a pharmacy near you offering the service. 

Both vaccines have a good safety record and are our best protection against flu and Covid-19. Over the last few years, they have kept tens of thousands of people out of hospital and helped to save countless lives.

Falls prevention

Hillingdon Council is helping residents better understand their risk of falling and how to take action to help prevent falls by running a series of falls prevention workshops.

The workshop are free to attend and run across the borough. At each workshop, a falls prevention toolkit is handed out.

The next worksjhops are on Tuesday 16 January (10.30am-12pm) at Ruislip Manor Library and Wednesday 6 March (12pm-1pm) at Oak Farm Library.

To book or to find out more information, book online, email sdurner@hillingdon.gov.uk or call 01895 277137.

Also on offer for residents of the borough are strength and balance exercise programmes. These are aimed at anyone who would like to feel steadier on their feet, retain their mobility and/or reduce their risk of falling.

These sessions run in various locations including Uxbridge Library, Oak Farm Library and Ruislip Manor Library.

Qwell 

Whatever’s on your mind, we’re here to listen.

Qwell offers free digital mental wellbeing support for adults across the UK including experts available on chat, a peer support community with lived experience of mental health issues, and self-help guided tips.

All free and anonymous, simply sign up

Best For You 

Best For You is a website for young people offering a wide range of tried-and-tested digital resources, providing 24/7 support for young people. It also connects organisations within and beyond the NHS to provide early intervention support, clinical assessment, and specialist treatment. 

Kooth 

An online mental wellbeing community providing free, safe, and anonymous support for children and young people.

Signing up is free, providing access to a range of mental health and wellbeing support resources including counsellors on chat, and the Kooth podcast, all online and anonymous. 

Find out more on the Kooth website